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info@vsheroes.com +1-800-409-1907 vsheroes

OUR SERVICES

Our commitment is to provide our clients state-of-the-art technology solutions fronted by capable, courteous, service-oriented professionals.

Chat is emerging as a preferred engagement channel, generating higher levels of customer satisfaction and loyalty.

Whatever the requirements, our comprehensive telemarketing services can be configured and integrated to fit any business and its objectives.

In this day and age, customer expect that their emails are answered within a reasonable time, and all the issues are resolved in the first email reply.

Today’s business world is vibrant, rapidly paced and in a constant fluctuation. In such an atmosphere the accessibility of valuable, accurate and meticulous information is a necessity in a proficient and professional manner.

VSH® offers fully integrated web-based order taking services on a 24x7x365 basis. We have the capacity and capability to handle any call volume and any size of product catalog.

Are you losing customers who call after business hours? If your organization is facing a similar situation, consider outsourcing your telephone answering services to VSH®.

WHY VSH® ?

We have qualified call center professionals who have extensive and relevant expertise in inbound call handling, answering service calls & ensuring customer satisfaction.
We provide efficient and relevant training programs to give our inbound call center employees a cutting edge, both in terms of linguistic ability to handle calls and process knowledge.
Our inbound call center infrastructure and company policies offer complete transparency in operations.
We have vast experience in supporting over 300 global partners in planning, designing and implementing call center networks.
Our 100% voice recording ability enables us to view voice envelopes of customers and agents separately and find exceptions by analyzing data that is tagged with calls.
Outsourcing online chat support services can enable your organization to concentrate more on your company's core competencies. You can pay more attention to sales and marketing, while your customer's queries are answered by professionals on a 24x7x365 basis.
Your organization can get more information about potential customers and what they are interested in. This critical information can help you to better understand what your customers are looking for.
Chat support has more advantages when compared to email support as your customer's queries are immediately answered and there is no need for follow-ups.
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